The Correct State of Mind to Give and Get Feedback

Feedback appears to be an overused term, especially in the business world. I noticed this in my business studies and experience in the real business world. "Feedback" is often used in an empty manner to signal the implementation of the belief that we are all on a path to self-improvement. Without an intentional meaning attached to it. I believe there is more to it.

When you use a term in the wrong way for too long, it loses its identity, just like you would lose yours if a surprisingly big group of people began running toward you relentlessly with axes and fire held in their hands. What did I do wrong? What am I?--you may begin inquiring yourself.

According to the Oxford dictionary, feedback is "information about reactions to a product, a person's performance of a task, etc. which is used as a basis for improvement." I will use this definition of feedback when using the word throughout this essay. Notice how the definition of feedback is composed of two parts: "information about reactions", and "used as a basis for improvement". Both components are essential in our analysis because the art of giving and receiving valuable feedback requires both elements to be done right.